Verify your ek33 account before you withdraw
We protect your balance and your wallet by asking every account holder to confirm their identity before the first cash-out. The process takes a few minutes—snap a photo of your national ID card or passport, then take a selfie holding that document next to your face so we can match the picture to the person withdrawing. Upload both images through the verification
screen in your account settings and our compliance team reviews them within a few hours. Once approved your account unlocks full withdrawal access and you won't need to verify again unless you change wallet details or request unusually large payouts. This step keeps your funds secure and ensures payouts always reach the correct bKash, Nagad or Rocket number.
- Prepare your ID document — Grab your national ID card, passport or driver's licence—any government-issued photo ID with your name and date of birth clearly visible.
- Take a selfie holding your ID — Hold the document beside your face in good lighting so both your features and the ID details are sharp and readable in one shot.
- Upload through account settings — Open the verification tab in your ek33 profile, attach the ID photo and the selfie, then hit submit to send them to our team.
- Wait for approval — Our compliance team checks that the photos match and that your details align with your registered mobile number, usually within a few hours.